Privacy statement

“ACEA:intelligence” collects and processes personal data in accordance with applicable data protection legislation, in particular the General Data Protection Regulation 2016/679 of 27 April 2016 (“GDPR”).

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Identity and contact details

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The data controller for your personal data is the following legal entity:

ACEA:intelligence
Rond-Point Robert Schuman 6
1040 Brussels, Brussels Region, BE
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If you have any questions about the processing of your personal data, you can always contact us:

• via post: to the above-mentioned address (attn. Privacy)

• via e-mail: info@aceaintelligence.eu

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Below, you can find for each purpose the personal data that we process, why we process it, how we obtain the data, how long we retain the data and with whom we share it.

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Purposes

Website

 

When you visit our website, we process your personal identification data (IP address and cookies). This data allows us to improve your browsing experience on our website, to better tailor the website to your preferences and to secure our website against spam.

The legal basis for placing essential and functional cookies is our legitimate interest to provide a well-functioning and user-friendly website (Art. 6, §1, (f) GDPR). Analytical, advertising and social media cookies will only be placed if you have given your consent (for more information, see our cookie statement) (Art. 6, §1, (a) GDPR).

 

We obtain this personal data directly from you.

 

The expiration date varies per cookie and you can change your cookie preferences at any time (for more information, see our cookie statement).

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We only share this personal data with IT, cloud, software and other service providers with whom we cooperate for our website and for data management purposes. The providers of third party cookies may also have access to your personal data.

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Newsletter

 

For our newsletter and to inform you about our activities, products ad services, we may process your personal identification data (name, e-mail address), personal characteristics. We may also receive information about your interaction with our newsletters.

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This data allows us to inform you about our products, services and events.

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The legal basis for this processing is the legitimate interest to promote our products, services and events to our customers (Art. 6, §1, (f) GDPR). If you subscribe to our newsletter via the website, you will receive the newsletter because you have given your consent (Art. 6, §1, (a) GDPR).

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We obtain this personal data directly from you or, in certain circumstances, via third parties or public sources.

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We will send you our newsletter until you unsubscribe to our newsletter, which you are free to do at any time (for more information, see RIGHTS).

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Our IT, cloud, software and other service providers may also have access to your personal data.

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Customer relationship management

 

When providing our services to customers, we may process your personal identification data (such as, name, email address, telephone number), employment data (such as, employer, function), log-in details, and other information provided in correspondence with us.

 

The legal basis for this processing is the conclusion and execution of an agreement for the provision of services with you as a customer (Art. 6, §1, (b) GDPR) or, in case you are a contact person of a professional customer, our legitimate interest to provide our services to customers (Art. 6, §1, (f) GDPR).

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We obtain this personal data directly from you or, in certain circumstances, via third parties.

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We may store your personal data for up to 10 years after termination of your subscription (plus a verification period of 1 year).

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We only share your personal data with third parties on a need-to-know basis, including affiliated companies and third parties in case of corporate transactions.

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Our IT, cloud, software and other service providers may also have access to your personal data.

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B2B management

 

As a supplier or business partner of ACEA:intelligence, we may process your personal identification data (such as, name, address, email address, telephone number), employment data (such as, employer, function), and other information provided in correspondence with us.

 

The legal basis for this processing is the conclusion and execution of an agreement with you as a supplier or business partner (Art. 6, §1, (b) GDPR) or, in case you are a contact person of a professional supplier or business partner, our legitimate interest to organize our B2B management (Art. 6, §1, (f) GDPR).

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We obtain this personal data directly from you or, in certain circumstances, via third parties.

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We may store your personal data for up to 10 years after termination of the agreement (plus a verification period of 1 year).

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We only share your personal data with third parties on a need-to-know basis, including affiliated companies and third parties in case of corporate transactions

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Our IT, cloud, software and other service providers may also have access to your personal data.

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Accounting

 

For accountancy purposes, we may process your personal identification data (such as, name, company address, email address, telephone number), identification data issued by public authorities (enterprise number, VAT number), financial data (bank account number, manner of payment) and an overview of supplied services.

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This data allows us to keep our accounts and comply with accounting obligations and invoice our services.

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The legal basis for this processing is the various legal obligations as set out in the Belgian Code of Economic Law, the Belgian Code of Companies and Associations and its Royal Decree and the Belgian Income Tax Code (Art. 6, §1, (c) GDPR).

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We obtain this personal data directly from you.

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For accountancy purposes, we store your personal data for up to 10 years plus a verification period of 1 year after the relevant financial year.

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We only share this personal data with third parties on a need to know basis, including public authorities, social security authorities, banking and insurance companies, our accounting firm and auditors. Our IT, cloud, software and other service providers may also have access to your personal data.

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Litigation management

 

In case of a (potential) litigation, we may process your personal identification data (name, company address, email address, telephone number) and any other information that is relevant to the (potential) litigation.

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This data allows us to defend our legitimate interests in all forms of dispute resolution.

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The legal basis for this processing is the legitimate interest to exercise our (contractual, extra-contractual, legal and other) rights of defence (Art. 6, §1, (f) GDPR).

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We obtain this personal data directly from you or via third parties.

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For our litigation management, we store your personal data for up to 5 years plus a verification period of 1 year after the expiry of the period for appeal at last instance.

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We only share this personal data with third parties on a need to know basis, including public authorities and judicial authorities (i.e. courts and tribunals, bailiffs, public prosecutor’s office and police authorities), banking and insurance institutions, our accounting firm, external legal counsel and debt collection firms. Our IT, cloud, software and other service providers may also have access to your personal data.

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Security

 

We have implemented appropriate technical and organizational measures to ensure the confidentiality of your personal data and to protect your data from accidental and unlawful destruction, loss, alteration, unauthorized disclosure and access.

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We have made the necessary contractual arrangements with the third parties with whom we work together and will not transfer your personal data outside the European Economic Area without ensuring that your data is granted an equivalent level of protection there.

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Rights

 

You can always contact us to exercise the following rights:

• the right to access and rectification of your personal data

• the right to erasure of your personal data

• the right to restrict the processing of your personal data

• the right to withdraw your consent

• the right to object to the processing of your data

• the right to transmit your data to another service provider

• the right to lodge a complaint if you believe that we are not acting in accordance with applicable data protection laws. You can also submit a complaint to the Belgian Data Protection Authority.

 

You can reach us via one of the channels mentioned under the contact details above in this statement.

We respect all rights relating to your personal data to which you are entitled under applicable law.

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For those processing activities for which the legal basis is a legitimate interest, you can ask us more information about the balancing test that we have carried out in that context (for more information, see Purposes).

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For identification purposes, we may ask you for further information or a copy of the front side of your identity card.

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Updates

 

This privacy notice may be amended from time to time, within the limits of the applicable data protection laws. Via our website you always have access to the most recent version.